Privacy Policy
At AARIVÉ, accessible through aarive.in, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you use our website or purchase our products.
1. Information We Collect
Depending on how you interact with AARIVÉ, we may collect:
Personal information
- Full name
- Mobile number
- Email address
- Billing and shipping address
- City, state and PIN code
Order information
- Products purchased
- Size, colour and quantity
- Order value
- Payment status
- Delivery and return information
Payment information
Payments may be processed through third-party payment service providers. AARIVÉ does not intentionally store complete debit-card, credit-card, UPI or banking credentials on its own systems.
Technical information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referring pages
- Website interaction data
- Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm payments and transactions
- Contact you regarding your order
- Provide customer support
- Process returns, exchanges and refunds
- Prevent fraud and misuse
- Improve our website, products and services
- Maintain business and transaction records
- Send promotional communications where permitted
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website and hosting providers
- Technology and analytics providers
- Customer-support service providers
- Professional advisers where necessary
- Government or law-enforcement authorities where legally required
We do not sell your personal information as a business asset.
4. Payments
Payment transactions may be processed by third-party payment providers.
Your payment information may therefore be subject to the privacy policies and security practices of the relevant payment provider.
5. Cookies
AARIVÉ may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website usage
- Improve website performance
- Measure marketing and advertising performance where applicable
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Marketing Communications
If you have provided appropriate consent or otherwise permitted communications under applicable law, we may contact you through email, SMS, WhatsApp or other permitted channels about:
- New product drops
- Offers
- Product updates
- Brand news
- Abandoned-cart or transactional communications
You may request to stop promotional communications at any time.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, accounting, tax, legal and regulatory requirements.
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access to, correction of or deletion of information, and withdrawing consent where applicable.
To make a privacy-related request, contact:
We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website is intended for general consumers and is not knowingly directed at children.
We do not knowingly collect personal information from children in circumstances where applicable law requires parental consent.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
AARIVÉ is not responsible for the privacy practices or content of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised "Last Updated" date.
13. Contact
For privacy questions or requests:
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